Where To Find My Epson Software On My Mac

Hi All, I'm a fairly recent convert from Windows and I LOVE my Mac for everything EXCEPT printing to my 3800. I have always had a problem with my Epson Stylus Pro 3800 printer on my Mac. The two just don't seem to get along. I've wasted countless pages of expensive paper and what seems like gallons of. My scanning software doesn't work properly in Windows or on my Mac. What should I do? The orientation of some pages change from portrait to landscape when I scan multiple pages with Epson.


How to update your product's firmware in Windows using Epson Software Updater

  1. Download Epson Printer Finder and enjoy it on your iPhone, iPad, and iPod touch. ‎This software opens the Setup page for network connected printers. You can then make setting changes for services such as Google Cloud Print and AirPrint.
  2. You are providing your consent to Epson America, Inc., doing business as Epson, so that we may send you promotional emails. You may withdraw your consent or view our privacy policy at any time. To contact Epson America, you may write to 3840 Kilroy Airport Way, Long Beach, CA 90806.
  3. I am thoroughly pleased with my Epson Wf 4630 printer running off my Mac. Just now I find the supplied Epson software allowing scanning does not function with IOS 10.14.2. The Apple shop does not have a.
Where
  1. Do one of the following to open Epson Software Updater:
    Windows 10: Click the Start icon and select Epson Software > Epson Software Updater.
    Windows 8.x: Navigate to the Apps screen and select Epson Software > Epson Software Updater.
    Windows (other versions): Click the Start icon and select All Programs or Programs > Epson Software > Epson Software Updater.
    If you do not have the Epson Software Updater utility, you can download it here.

  2. Select your model from the list, if necessary.

  3. Select Firmware Updater by checking the box next to it. (Epson recommends installing all Essential Product Updates.)

  4. Click the Install item(s) button.
  5. If you see a message asking “Do you want to allow this app to make changes to your device?”, select Yes.

  6. Select Agree and click the OK button.
  7. When you see the Epson Firmware Updater screen, click the Start button.
    Caution:
    • Wait for the firmware update to complete before using the printer.
    • Do not unplug the power cable or turn off your printer while firmware is updating. If your printer has an LCD screen, do not turn the printer off even if the screen turns blue or turns off.
    • The printer will restart on its own once the update has completed. If your printer has an LCD screen, it will show the home screen after restarting.
  8. When the firmware update is complete, click the Finish button.

  9. When you see a completion message, click the OK button and close the Epson Software Updater utility.

Troubleshoot Epson printer offline error

There seems to be a recurring issue with users of Windows 10 showing printer Offline even after they install all required drivers for their Epson printer. If you are one of those experiencing this problem, then you can start troubleshooting this error by first checking the hardware device.

Checking your Epson Printer hardware

  1. Obvious as it may seem, first you need to ensure that the printer is on, most models will have some sort of light to notify you of this
  2. If you are using a wired printer, ensure the printer cable is properly connected to the computer. You should check the connections at both ends to ensure they are firmly seated and check the cable itself for any obvious damage
  3. If you are using a wireless printer, ensure it is connected to the network. You can check the wireless connection of your Epson printer by running the printer’s wireless connectivity test. Follow the steps below to get the printer status/connection report
  4. Enter Setup Mode
  5. Select Network Settings
  6. Select Confirm Network Settings
  7. Confirm the connection status
  8. Take a note of the IP address of the printer (which means it is connected)
  9. If you want to print the status report, press Start. Your Epson printer will now print the Printer status page

Epson Printer software updates

Now that you have confirmed your printer connection, you need to check if you have installed updated printer software. To check your printer software follow the troubleshooting steps set out below:

Steps 1 – Disable the security software

  1. Look for an antivirus icon in the Windows notification area
  2. Right-click on the icon and check for options such as Stop, Disable or something similar
  3. If you don’t find any such option, open the antivirus program and look for the option to disable or stop the security software

Step 2 – Make the Epson printer your default printer

Epson Scan Software Mac

  1. Click Start
  2. Click Control Panel
  3. Click Devices and Printers
  4. right-click Epson printer in the list
  5. Click Set as default printer
Epson

Step 3 – Install Windows Update KB3147458

Microsoft has released an update to resolve printer problems faced by users. This particular update prevents many wireless printers from going offline. Check your computer to see if it has the KB3147458 update installed by following steps set out below:

  1. Go to desktop and type windows update in the search box
  2. Click on search for an update in the list
  3. In the Update & Security window, select Windows update and click on Advanced option
  4. In the Advanced options window, select view your update history
  5. You will now see the updates installed, look for KB3147458 in the list
  6. If you don’t find KB3147458 in the list, go to Microsoft.com and search for Windows Update KB3147458, download and install it. Restart your computer after installing the update and see if the issue persists
  7. If the KB3147458 update is installed, uninstall and reinstall your Epson printer again.

Epson Printer Install Download

Your Epson printer issues will hopefully be resolved after reading this article, if you are still having problems feel free to comment below and our experts will get to work!