Jun 23, 2013 2, close the Mail app via the taskbar and see if it works when you re-open it: from the home screen (i.e. Not with the Mail app 'open' on-screen) double-click the home button to bring up the taskbar at the bottom of the screen, then press and hold any of the apps on the taskbar for a couple of seconds or so until they start shaking, then press. Apr 03, 2019 The Blocked Senders tab is where you add individual addresses or whole domains that you consider to be junk mail. Anything added in here will go straight to the Junk Email folder. The options are the same as they are for Safe Senders, with the ability to add, edit and remove entries, as well as import and export lists of addresses and domains. In the Mail app on your Mac, choose Mail Preferences, then click Rules. To review an example of a rule, select a provided rule, then click Edit. To close the rule, click Cancel. Click Add Rule, then type a name for the rule. Indicate whether any or all of the conditions must be true for the rule to be applied to a message. Specify the conditions.
If you use Apple’s Mail app on your iPhone and want a tidier inbox, follow along for how to mark emails as junk as well as how to move multiple emails at once to junk.
iCloud email addresses and most other popular email providers offer automatic junk mail features, but they can’t eliminate all spam and junk messages.
Here’s how Apple describes its junk email features:
iCloud uses trend analysis, dynamic lists, and other technology to automatically detect and block junk mail before it reaches your inbox. While there isn’t a way to completely stop junk mail from reaching your inbox, here are some tips that can help reduce the amount of junk mail you receive.
Some of the steps Apple recommends taking to reduce junk mail include:
- Don’t open email you think is junk
- Mark email you don’t want to receive in your inbox as junk
- Correct false-positives (moving emails that shouldn’t be in the junk folder back to your inbox)
When you move emails that you don’t want to be receiving to junk on iPhone or any of your devices, it teaches Apple to put ones from the same sender in junk in the future. This is helpful, as it can be more time consuming to unsubscribe from email lists, or sometimes it seems like a fruitless endeavor. However, it’s quick and easy to mark email as junk and let Apple learn your preferences.
But you can also use the smart Mail app feature to unsubscribe from email lists too; it just doesn’t show up for all emails that come from a mailing list. Look for that at the top of an email when available.
iPhone: How to mark emails as junk
The steps below work for Gmail and any other email accounts besides iCloud that have a junk or spam folder.
- Open Apple’s Mail app on your iPhone or iPad
- Find an email you’d like to mark as junk
- From the list view you can swipe from right to left on an email
- Choose Move then Junk (you can get there from the More button as well)
- To move multiple emails at once to junk, tap Edit in the top right corner (or do a two-finger tap)
- Select all the emails you want to move to junk, tap Move at the bottom, then tap Junk
Here’s how these steps look on iPhone:
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Mail User Guide
Use Junk Mail preferences in Mail to change options for managing junk mail and blocked senders.
Mac Mail Junk Filter
To change these preferences in the Mail app on your Mac, choose Mail > Preferences, then click Junk Mail.
Junk Mail Behaviors
Enable junk mail filtering
Turn Mail’s junk mail filter on or off.
If your email account filters junk mail on the mail server, messages might be moved to the Junk mailbox even when this option isn’t selected.
Mark as junk mail, but leave it in my Inbox
Highlight junk mail with color and leave it in your Inbox.
These messages contain a banner across the top with a button to confirm whether the message is junk. This setting is useful for monitoring what Mail considers junk mail.
Move it to the Junk mailbox
Mail automatically moves messages that it considers junk to the Junk mailbox.
This setting is useful when you’re confident that Mail correctly identifies junk mail and you don’t want those messages in your inbox.
Perform custom actions
Refine the junk mail filter by adding conditions to identify junk mail, and actions such as deleting those messages.
When you select this option, you can set advanced criteria to identify junk mail.
The following types of messages are exempt from junk mail filtering
Don’t filter messages from senders who are in the Contacts app, you’ve previously corresponded with, or know your full name.
Trust junk mail headers in messages
Use any junk mail detection already present in messages you receive. Mail uses this information to more accurately identify junk mail.
Filter junk mail before applying my rules
Mail runs the junk mail filter before it runs any rules that you created.
This option ensures that all messages, even those that your rules might move out of the Inbox, are evaluated by the junk filter.
Restore the default criteria for identifying junk mail.
Use this option only if Mail no longer handles junk mail as you expect. Resetting the filter deletes everything that Mail has learned from you about junk mail.
Set criteria that messages must meet to be identified as junk mail. This option is available only when you select “Perform custom actions.”
Enable blocked mail filtering
Block email messages from specific senders and control what happens to the messages when they arrive.
Mark as blocked mail, but leave it in my Inbox
Indicate a sender is blocked but leave their messages in your Inbox.
These messages contain a banner across the top with a button to display the Blocked pane in Mail preferences, where you can manage blocked senders.
Move it to the Trash
Automatically move messages from blocked senders to the Trash mailbox, so you don’t see their messages in your Inbox.
Email address list
The list of email addresses whose messages you’re blocking.
Add , Remove
Add an email address to the list of blocked senders, or remove one.
You can also add an email address to the list or remove it by clicking the arrow next to the sender’s name in a message, then choosing Block Contact or Unblock Contact.